1. For the purpose of the Data Protection Act 1998 (the Act), the data controller is UK Isledon Ltd of 4th Floor, Imperial House, 15 Kingsway, London, WC2B 6UN (hereafter referred to as "Pure Student Living" or "We"). We are committed to protecting and respecting your privacy.
  2. This policy (together with our terms and conditions of use www.purestudentliving.com/legal/terms-and-conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
  3. Information we may collect from you

    1. We may collect and process the following data about you:
      1. Information that you provide by filling in forms on our website (www.purestudentliving.com).This includes information provided at the time of:
        1. registering to use our site
        2. signing up to receive our newsletter or services;
        3. Posting material/comments
        4. requesting further services.
      2. We may also ask you for information when you enter a competition or promotion sponsored by Pure Student Living, when you make an appointment to view on of our properties and in the event that you report a problem with our site.
      3. If you contact us, we may keep a record of that correspondence. This includes information that you provide when participating in our live chat service.
      4. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
      5. Details of transactions you commence through our site and of the services we have provided. Please refer to condition 8 of our terms and conditions of website use (www.purestudentliving.com/legal/terms-and-conditions), which provides details of how transactions are concluded.
      6. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
  4. IP addresses 

    We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to collate aggregated information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
  5. Cookies

    1. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer.
      1. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site and contain information that is transferred to your computer's hard drive.
      2. This site uses cookies which are essential for parts of the site to operate and to improve the user's experience of it, which have already been set. This means that if you delete or block cookies from this site, parts of the site may not work.
      3. The site also uses cookies for analytical purposes. These help us to improve our site and to deliver a better service.
    2. The rules about cookies on websites have changed. Now it must be clearly stated what type of cookies a site uses and what they are used for.
      1. By using this website, you consent to accepting cookies from the site.
      2. Currently, the site uses 'first party cookies' set by us, and 'third party cookies' set by other websites who run content on our site.
      3. First party cookies are set by the website you are visiting and can only be read by that site.
      4. Third party cookies are set by a third party, for example an analytics company, for example Google Analytics, who will set their own cookie to perform this service. Where content is embedded from third party sites such as You Tube and Flickr, for example, these sites may set their own cookies
    3. These cookies are:
      1. Drupal initiated

        This is a 'first party' cookie.

        Cookie name - has_js
        This is valid for one year. It is set on all visitor's machines on visiting the site to enable Drupal to serve slightly altered content to those visitors who are not able to view contents of JavaScript controlled portions of the site.

      2. Site initiated (functional)

        Cookie name - hide_cookie_message
        This is valid for 1 year, and set once a user clicks the cross on the cookie law message so that it doesn't appear again.

      3. Google Analytics initiated
        • These are 'third party' cookies.
        • Cookie name - The __utma Cookie
          This cookie is what's called a "persistent" cookie (made valid from moment of hitting a page on the site for 2 years). This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
        • Cookie name - The __utmb and __utmc Cookies __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session (valid for 30 minutes). __utmc is valid for 1 year.
        • Cookie name - The __utmz Cookie
          __utmz keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign thecredit for a Goal Conversion or an Ecommerce Transaction.
    4. Blocking cookies
      1. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.
    5. All cookies expire after a period of 12 months. However, you can delete them before then by modifying your browser accordingly. You can find out how to do this and more information at www.allaboutcookies.org
  6. Where we store your personal data

    1. All information you provide to us is stored on our secure servers. All payment transactions will be processed via an affiliated website as referred to in condition 8 of our terms and conditions of website use (www.purestudentliving.com/legal/terms-and-conditions).
    2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  7. Uses made of the information

    1. We use information held about you in the following ways:
      1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
      2. To provide you with information, products or services including special offers that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
      3. To carry out our obligations arising from any contracts entered into between you and us and to enable us to arrange appointments for you to view our properties.
      4. To allow you to participate in interactive features of our service, when you choose to do so.
      5. To notify you about changes to our service and to respond to your enquiries.
      6. To inform you of news relating to our business which may be in the form of a newsletter.
    2. We will use google analytics on the site in order to track general site usage and monitor where the traffic has come from.
  8. Disclosure of your information

    1. We may disclose your personal information to:
      1. our employees and officers of any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006; and
      2. our agents and contractors, where this is required in order for us to provide the services.
    2. We may disclose your personal information to third parties:
      1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      2. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of use www.purestudentliving.com/legal/disclaimer and other agreements; or to protect the rights, property, or safety of Pure Student living our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  9. Your rights 

    Our site may, from time to time, contain links to and from the websites of our partner networks, and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.
  10. Access to information 

    The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
  11. Changes to our privacy policy 

    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
  12. Contact 

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to reservations@purestudentliving.com.

Thank you for visiting our site

Last updated March 2012